Terms & Conditions

Terms and Conditions for SMS and Email Communications

Effective Date: 03/15/2025

Welcome to GOT-PUMP.COM. By opting into our SMS and email marketing and communication services, you agree to the following Terms and Conditions. This program complies with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and CTIA guidelines.

1. Introduction

This Privacy Policy describes how GOT-PUMP LLC ("GOT-PUMP", "us", or "we") collects, uses, stores, and discloses the information obtained from users who interact with our services via our website (got-pump.com), email, phone, or other digital channels. By using or submitting information through our services, you agree to this Privacy Policy.

This Privacy Policy also describes the measures we take to protect the security of your information, how long we retain it, and how users can exercise their rights regarding data privacy.

2. Program Description

By opting into GOT-PUMP.COM’s messaging program, you agree to receive transactional and promotional SMS messages including, but not limited to, order updates, new product launches, exclusive promotions, and customer service alerts.

3. Consent to Receive SMS and Email Messages

By providing your phone number and/or email address and opting into our services, you consent to receive marketing and promotional messages from GOT-PUMP, including but not limited to promotions, special offers, and updates.

Consent is not a condition of purchase.
You can opt-in via Website Signup Form, Checkout, Keyword Texting (e.g., “JOIN PUMP”), or other designated methods.

Sample Opt-In Message:

“Thank you for subscribing to GOT-PUMP updates! Reply STOP to unsubscribe. Msg & data rates may apply.”

4. Opt-Out and Help Commands

You may opt out of receiving SMS messages at any time by replying with any of the following keywords: STOP, CANCEL, UNSUBSCRIBE, or QUIT. Once you opt out, we will confirm your unsubscribe status via SMS, and you will no longer receive messages from us. To rejoin, sign up as you did initially.

For assistance, reply HELP to any SMS message or contact customer service at hi@got-pump.com or 225-GOT-PUMP.

5. Message and Email Frequency & Charges

Message frequency varies, but you may receive up to 5 SMS messages per week.
Email frequency varies based on promotions and updates.
Message and data rates may apply for SMS messages.
Carriers are not responsible for delayed or undelivered messages.

6. Privacy and Data Security

We do not sell, rent, or share your phone number or email with third parties for marketing purposes.
Your data is stored securely and only used for communication and marketing as outlined in our Privacy Policy.
Data Retention: Your information will be retained for as long as necessary to fulfill our marketing and service obligations, or as required by law.
See our full Privacy Policy here: https://got-pump.com/pages/privacy-policy

7. Use of Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to collect data about user behavior, preferences, and interactions with our content. Users can manage cookie preferences through their browser settings or by using our website’s cookie consent tool.

8. Content Restrictions

You must not use our SMS or email services to:

Promote illegal, fraudulent, or misleading content.
Send spam or unauthorized messages.
Share adult, violent, or discriminatory content.
Violate any applicable laws or regulations.

9. Dispute Resolution & Legal Jurisdiction

By using this service, you agree that any disputes arising from or relating to this SMS/email program shall be resolved through binding arbitration under the laws of the State of California.

10. Support & Contact Information

For questions, support, or concerns about our SMS and email programs, contact us:

Email: hi@got-pump.com
Phone: 225-GOT-PUMP
Reply HELP to any message for assistance.

11. Changes to Terms & Conditions

We reserve the right to modify these terms at any time. Any changes will be communicated via our website, SMS notifications, or email updates.

By subscribing to our SMS and email services, you acknowledge and agree to these terms.