Privacy Policy

Privacy Policy for SMS and Email Communications

Effective Date: 02/17/2025

GOT-PUMP.COM respects your privacy. This Privacy Policy explains how we collect, use, and protect your data when you sign up for our SMS and email messaging services.

1. Information We Collect

When you opt into our SMS or email services, we may collect:

Your phone number and/or email address.
Interaction history with our SMS and email messages.
Additional data you provide (e.g., preferences, customer service inquiries).
Information collected via cookies, web beacons, and analytics tools.

2. How We Use Your Information

We use your information to:

Send promotional and transactional SMS and email messages.
Improve our messaging experience and personalize offers.
Provide customer support and respond to inquiries.
Comply with legal and regulatory obligations.

3. Data Protection and Security

We implement security measures to protect your information from unauthorized access, alteration, or misuse. Your data is stored securely and is not shared with third parties for marketing purposes.

4. Legal Basis for Processing Data

We only collect and process user data when we have a legal ground to do so, which may include:

User consent (e.g., opt-in for marketing communications).
Contractual necessity (e.g., order fulfillment, customer support).
Legal compliance (e.g., regulatory record-keeping).
Legitimate business interests, except where overridden by user rights.

5. Data Retention & Your Rights

Opt-Out: You can unsubscribe anytime from SMS by replying STOP, CANCEL, UNSUBSCRIBE, or QUIT. You can unsubscribe from emails by clicking the Unsubscribe link in any email.
Access & Update: You may request access to or updates to your personal information.
Data Deletion: You can request the removal of your data by contacting us at hi@got-pump.com.
Retention Period: Your data will be stored for up to 24 months or as required by law.

6. Third-Party Disclosure

We do not sell or share your personal information with third-party marketers. However, we may share data with service providers who assist in delivering SMS and email messages, subject to strict confidentiality agreements.

7. Dispute Resolution & Compliance

Any disputes arising from data privacy concerns shall be resolved through binding arbitration in California, and compliance with applicable laws such as TCPA, CAN-SPAM, and GDPR will be maintained.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our SMS and email services indicates acceptance of these changes.

For further questions, contact us at hi@got-pump.com.